We're here for you
We're here when you need us
Do you have a question, need advice, or are you dealing with a specific situation? Get in touch with us—we’ll be happy to help you quickly and without any unnecessary complications.
Give us a call
Quick help when you need it most. Give us a call and we'll take care of it right away.
+421948299963Send us an email
Write to us, and we'll get back to you with a solution as soon as possible.
info@wooz.sk
Questions and Answers
Looking for a quick answer? Check out our list of frequently asked questions and find out everything you need to know.
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B2B Collaboration
Are you interested in a business solution or a partnership? Contact us and we'll create a customized solution for you.
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Frequently Asked Questions
Frequently Asked Questions,
questions we're often asked
Before you write to us, check to see if we already have an answer ready. Most questions can be resolved in just a few seconds.
How can I start using WOOZ?
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Download the app, sign up, and add a payment card. The whole process takes just a few minutes. Right after that, you can reserve a car and hit the road.
How much does it cost, and how do I pay?
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The price depends on the type of vehicle and the rental duration—you’ll always see it in the app before confirming your reservation. Insurance is included in the price. Payment is processed automatically once your trip ends.
Is the platform suitable even for just a few hours?
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Yes, the minimum rental period is 3 hours. You only pay for the time you actually use the car—with no fixed fees or hidden surcharges.
What if the car breaks down while you're driving?
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Every car comes with roadside assistance included. Just call the number in the app and we'll take care of it—from flat tires and breakdowns to roadside assistance. You don't pay anything extra.
How do I return the car, and what if I forget to fill up the tank?
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Return it to the same location where you picked it up. Lock it using the app, and you’re done—no paperwork. Ideally, return the car with the same fuel level. If not, we’ll charge a fuel fee based on the current price.
Does WOOZ work for businesses, too?
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Yes. For businesses, we offer a B2B solution with bulk invoicing, team management, and the option to add multiple users to a single account. Contact us and we’ll set it up according to your needs.
How does invoicing work for businesses?
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All of your team’s trips are summarized in a single monthly invoice with a detailed breakdown—who drove, what car, how many kilometers, and how much it cost. No paperwork—everything is clearly laid out in a single document.
Can multiple employees use the service at the same time?
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Yes. You can add as many people as you need to the company account. Everyone has their own login credentials, and you can see in real time who drove which car and when. The entire history and costs are all in one place.
